FAQ
Spare parts
I lost a part of my product. Can I get a new one?
That can happen. Usually, we still have spare parts available. You can order a selection of these yourself on our spare parts page. Is the part you are looking for not listed here? Then click here to contact us. For quick processing, please indicate upfront which product you have and which piece is missing.
A part of my product has broken. Can I get a new one?
Breakages can sometimes happen over time. We usually still have spare parts available. Click here to contact us. For quick processing, we ask you to indicate exactly which product and which part it concerns.
I am missing a part of the product that I just purchased. What should I do?
How annoying that you are missing parts of your product! We usually still have spare parts available. Click here to contact us. For quick processing, we ask you to indicate exactly which product and which part it concerns.