Due to the holiday season, delivery times may be longer. We wish you a Merry Christmas and a green New Year!

A part of my product has broken. Can I get a new one?

FAQ

Spare parts

I lost a part of my product. Can I get a new one?

That can happen. You can order a selection of our spare parts yourself on our spare parts page. Is the part you are looking for not listed here? Then click here to contact us. For quick processing, please indicate upfront which product you have and which part you are missing. 

 

A part of my product has broken. Can I get a new one?

Breakages can sometimes happen over time. You can order a selection of our spare parts yourself on our spare parts page. Is the part you are looking for not listed here? Then click here to contact us. For quick processing, please indicate upfront which product you have and which part you are missing. 

I am missing a part of the product that I just purchased. What should I do?

How inconvenient! You can order a selection of our spare parts yourself on our spare parts page. Is the part you are looking for not listed here? Then click here to contact us. For quick processing, please indicate upfront which product you have and which part you are missing.