FAQ

No, you can also place an order without an account. You then order as a 'guest'.

However, this way you’ll have to fill in your details every time you place a new order and you will not have access to your order overview.

You can create a personal account by clicking here or on Account at the top right of our website.

There you can enter your name, e-mail address and password. After this, you will receive an email with a link to confirm your account. When you’ve done this your account is activated and you will always have access to your addresses list and all your orders.

You didn't receive an account confirmation email from us? Check your spam inbox, our e-mail might have ended up there. Not in the spam box either? Then please click here to contact us.

If you have an account you can log in here with your email address and password, or by clicking on Account at the top right of our website.

Forgot your account password? No worries. To request a new password, enter the e-mail address of your account here. We will then send you a link via email to reset your password.

Do you get an error notification that we can’t find an account at your email address? Please click here to contact us.

To request a new password, enter the email address for your account here. We will then send you a link via email to reset your password.

When you are logged in, you can change your own addresses via My Account